8:38:31 AM PST - Tuesday, November 12th, 2019

Product Quality-Based Switching Costs Alone Are Not Enough  

By Editor - Sun Nov 10, 5:21 pm

I had an interesting email exchange with a reader this week about switching costs that I think warrants a discussion. I’ve expanded and clarified my replies Continue reading…

Original post:

Product Quality-Based Switching Costs Alone Are Not Enough

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