I’m so over customer experience surveys  

By Editor - Tue Aug 02, 7:33 am

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I’m sick and tired of being surveyed after every interaction with anyone these days, whether it’s my dentist, an airline or Home Depot. A few weeks ago, I bought a spray nozzle for $5. I got an email survey from Home Depot asking how my experience was. It was life-changing: I went into my local store, found my way to the garden center, looked at the selection and chose one. I went to the register and paid, and then I drove home

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I’m so over customer experience surveys

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